At Integrity Auto, the health and safety of our customers and employees is our top priority. With that in mind, we are diligently monitoring the impact of COVID-19/the Coronavirus and having best practices in place to minimize the potential for possible exposure.
Based on the guidance of public health organizations like the CDC, state and local health authorities, we are implementing some social distancing practices to lessen the possible impact of the virus.
We realize that your vehicles still require maintenance and repair work and we will still be open for business during this time (unless mandated by the government to shut down). We will be offering some options for you to not have to enter the building.
1. Call Integrity Auto and schedule a drop off day for your vehicle repair.
a. On your scheduled drop off day please utilize the drop off box located on the front of the building. Grab an envelope and fill it out completely. Include your name and contact information along with the repairs required. Please put your keys in the envelope and then drop in the mail slot located on the service door located next to the black box.
b. Upon us receiving the envelope, your keys and vehicle will be disinfected prior to entering the shop. It will also be disinfected upon the completion of the repair work.
c. We ask that you be patient and understand that receiving parts may take longer or be delayed due to the current conditions and restrictions happening in our world.
d. You will be contacted when the vehicle is ready for pick up. You can pay by phone or bring a check/cash with you for your vehicle pick up time.
2. All appointments at this time must be drop off appointments only. We do not have a large enough waiting area to provide proper social distancing methods as suggested by the CDC.
3. If you need to cancel or reschedule and appointment, please contact us at 315-333-2272. There is no pressure for you to keep an appointment if you do not feel comfortable going out. We will be happy to reschedule you when this situation gets better.
Most importantly, know that you are not just a customer of ours, but part of the Integrity family. If you need assistance outside of automotive needs, please let us know and we will try to provide you with some help or guidance.
If you have any questions please contact us at 315-333-2272!
Greg and Marcy Frey, Owners
